Something’s getting in between?

Don't worry up until  1 day before arrival
Any cancellations up until 24 hours (1 day) before arrival are free of charge. For this we keep as arrival time 15:00 hours. For example, if you have reserved for arrival May 15th, you may cancel free of charge until 3 p.m. on May 14th.

Cancelling within 1 day before arrival
Cancelling within 1 day before arrival is unfortunately not without charge. We will charge 100% of the overnight stay and any booked beauty treatments. The costs for breakfast, dinner and city tax will be cancelled free of charge.

Booked with a third party?  
Then please contact the party you have booked with (for example and ask about their cancellation policy.